Lori Dougan

Firm Administrator
Wichita, KS

How I Help…

Working for Adams Brown has allowed me the opportunity to do what I am passionate about – providing exceptional client service both internally and externally, working daily to find solutions to difficult situations.

If I were to claim I had a superpower, it would be empathy; treating others the way I would like to be treated is always a priority.

What motivates me the most about client service is the constant opportunity for personal and professional growth and improvement. Each interaction allows me to gain new insights, learn from different perspectives and enhance my problem-solving abilities.

In my line of work, we have several elderly clients who have lost their spouses and have never managed their household income or paid bills on their own. Given the trust that we have built with them, they often rely on us for assistance. It is not uncommon for me to sit down with a widowed spouse and help them go through their tax return payments as they write checks and ensure that the amount and the payee are correct. Spending time with them and helping ease their stress during a challenging time brings me great joy and satisfaction.

"I am someone who loves to interact with people. I was born and raised in Wichita and take great pride in serving my community. My faith in God is very important to me and spending time with my family, particularly my grandchildren. Client service has always been a part of my life and I take pleasure in assisting others. I strive to make a positive impact in the lives of those around me."

Q&A with Lori

What does above+beyond mean to you?
Above+beyond means going the extra mile to serve others better than their expectations.
What does being a strategic ally mean to you?
To me, being a strategic ally means working alongside you to find the best solutions that fit your needs.
What makes you unique?
I have two different colored-eyes.
What is your favorite music?
I love a large variety of music, but listen to contemporary Christian the most.
What are you most proud of and why?
My two boys. They are both very successful in their careers, are raising families of their own and are strong in their faith.

Life Outside the Office

Hobbies & Interests

  • Decorating
  • Gardening
  • Art

Frequented Websites

Little Known Facts

  • I have appeared in multiple TV commercials over the years.

My Professional History


  • Wichita Chamber of Commerce

Work Highlights

  • Year joined Adams Brown: 2010