How I help . . .
Early in my auditing experience, I was reviewing the financial results with a client. As we dove into the “why” of certain costs, he expressed that was the type of information he was needing to understand the drivers of his business. And, that was what he expected from me – to understand the business drivers. We worked on a solution from that information and took a different course of action.
I continue to rely on that discussion in my roles to help build mutually beneficial relationships. Listening to the client is the most important aspect of my role to learn and then to develop solutions considering many alternatives.